The bad news is that I've now had to do this twice I had same issue. Was OK about 6 weeks ago but now just dumps out to ipod touch home screen. I've reinstalled, been to Apple store - no idea. It's a family plan, not sure if that makes a difference. Account works fine on kindles, sonos etc. By using our website you agree to our use of cookies in accordance with our cookie policy. Learn more here. All forum topics Previous Topic Next Topic.

Me too. Is there any way to turn this notification off? I believe if you sign out of the iTunes Store, you can avoid this message.

My iPod Won't Download Anything |

Your best bet is to just enter your Apple ID and it should cache it for some time. This happens on my Apple TV from time to time. It keeps popping up the prompt until I enter it. I happens about four times a year. I can not connect to the iTunes Store. Date and Time was not set to Automatically. I get a modal dialog box often hidden below other windows on my PC. I feel your pain.

I find iTunes to be one of the most frustrating apps, but it is par for the course with stock Apple apps. Apart from GarageBand, most stock Apple apps are horrible. I like Apple devices a lot. Their operating systems, particular Mac OS X, are great. But their apps are horrible and iTunes is one of the worst. I try to look for alternatives. For example, I use Chrome instead of Safari, as Safari is just horrible.

I tried it on my Mac and I was still able to access my iTunes library. There are also alternatives to iTunes. All other services are working except this. It could be an issue with the iTunes Store. Did you recently upgrade to iOS 10? If so, please read the update section above, at the end of the article.

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I get an error that states cannot log into the Apple server. I am using Windows 7 and they say that this is compatible. Can you help me find a solution? If this works, the problem may be a network configuration issue. Try restarting your computer, which may refresh the network connection and allow you to connect to an Apple server. One thing I remember from years of using Windows — restarting fixes a lot of problems. I have to admit, iTunes is also quite a mess these days — even on the Mac. Kindly tell me how to fix it and even my App Store is working which definitely means my account is OK.

What should I do? However when trying to access from a different iPhone on same account it works just the way it should. From there on, every app would install. A lot of people had to reset network settings to restore iTunes and App Store services. It worked for me. What to do when this error occurs Unable to sign in. How do I resolve this problem?

I am having same problem and have been for days. Reset network, logged out and back into Apple ID. It offers better feedback. You can try using a different DNS server. Agree — still an issue, and for me none of the solutions in this post or comments work but I appreciate you trying to help! I see a spike in traffic to this post, which usually indicates a problem.

I notice Apple is getting sneakier about reporting the issues. They removed the timeline from their system status page, so no one can see the history of server problems. I mention this in the article. I just wanted to purchase one song!

My iPod Won't Download Anything

I hate Google Play or Google anything!!! They seem to want to take over everything and control my life! Keep your mitts off my post. I like Google Play. They give people 48 hours to watch a rented video, as opposed to 24 hours with iTunes. If I get home late, I can start watching a movie on Google Play and finish it the next evening. I can also watch it twice. It offers better music quality and fewer bugs. Their music is encoded at kbps vs. I edit comments for spelling, grammar and profanity. People have to be able to read comments, after all. I have an iPhone 5S.

I cannot connect to iTunes. So I also cannot use the App Store. Please help me to solve this problem. You will be required to sign in to WiFi networks again. I began having these problems with the iTunes Store on my iPhone 6s Plus recently. Worked great. Honest truth. I need my music, lol. Apple introduced a bug in iOS 10 that affects iTunes Store access. Resetting network settings will usually fix it.

If you can't connect to the App Store, iTunes Store, or Apple Books

The problem was solved by resetting the network settings as mentioned in the device issues part, thanks a lot!! I have an original iPad with iOS 5. Try resetting your network settings. A few people are experiencing this problem after upgrading to certain versions of iOS This is BS! I have to reset my network settings! You may have the mute switch turned on. You may be in Do Not Disturb mode. Swipe up from the bottom to reveal Control Center and then check if the Do Not Disturb icon crescent moon is on.

If it is then turn it off. A lot of people are solving this problem by resetting their network settings. Check out the comments for more information. Thanks, the update about resetting network settings worked for me. I have always been able to log into iTunes Store without any issue, and within the past week or so, I got this message that it cannot connect to iTunes store. This should confirm the validity of your ID. My phone cannot connect to the iTunes Store. It has been months now. Seriously, I need assistance on this matter.

I leave my number here. Please read through this article and the comments. It has all the information I know about how to solve this problem. I am not affiliated with Apple and do not offer customer support for their products. I have downloaded iOS 11 and I cannot connect to iTunes or the App Store… I have been trying to do things through both download messenger and I click the cloud to download, put password in and it goes right back to the same screen. I even tried to purchase something just to see if I could and says cannot connect to iTunes. Have reset network settings and still no luck.

Any other suggestions? I need your help. What I should do? Try to follow some of the tips in the comments. The link is posted on several replies in the comments. Good luck! The update at the bottom of the first page, of resetting your network settings worked for me! My problem is quite unique. I had zero problem, none whatsoever, going to iTunes or App Store. In fact I have fond memories of clicking ITunes and boom I have all these choices. That is, until I got an offer to sign up to iCloud.

I wish I never did. But I did sign up with a password and all that, but I already did have an iTunes password. After iCloud both iTunes and App Store completely stopped working for me. I re-downloaded the iTunes Store app and it is not opening, nothing is popping up not even saying there is an issue, I have shut down my phone two times and reset my networks.

My phone is also updated. So what is going on? Did the iTunes Store app finish downloading? Sometimes when you download an app, it takes a while to completely download and install. Another possibility is that you may need to restore your device to factory defaults. This will remove all of your user data. You can still re-install all of the apps you own. Make sure to backup your data to iCloud before doing this. When you are done, your iPhone will be like new again. You can go through the process of logging in with your Apple ID and setting up the phone.

I keep getting a message unable to connect with the server. This may be due to a temporary network issue. Data centers tend to be under a lot of stress during the Christmas holidays. Everyone is home and hammering away at servers. Try again and it should work. If not, follow the steps in the article. Error since mid December. This is discussed in the comments below.

This has to do with parental control settings in iTunes. I need to incorporate this into the article, however, the information is available in the comments. I need help. I know the password is right. Some users who have recently upgraded to iOS 10 are experiencing problems connecting to the iTunes Store. This has been fixed by resetting network settings. Be advised that after your network settings are reset, you will need to re-enter all of your WiFi passwords. Please help me out … I have iPhone 7 … updated software … but cannot connect to iTunes Store??? I performed all these task including: Reset of network, settings, content and date and time even I reinstalled my iTunes app but iTunes did not work..

Please resolve my issue. When I sign in it spins thinking for about 20 seconds before dropping off back to update screen. With nothing accomplished. Have tried all kinds of things with nothing working. I used to just click iTunes Store and I could buy songs. What gives? They removed the capability to buy music on Apple TV altogether. Now it seems, they are erecting barriers to prevent iTunes music purchases. Otherwise, you are better off buying music a la carte. I have the same issue. I can not even subscribe to a new podcast.

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Your reading comprehension seems to be a bit off. This is a user interface issue, which is a tech issue AND a music issue, because the user is trying to purchase music. It has nothing to do with downloading Podcasts, which is your entirely different problem. You just read a few comments and took them out of context.

I started having problems logging into iTunes on my desktop, after loading iTunes on my laptop. I have iTunes on my iPad, my iPod, my desktop and now on my laptop. Three work fine but now when I try to access iTunes on my desktop, it flashes the login menu box and freezes up my computer. Is it because I have it on 4 devices? Someone told me you can only have it on 3 devices. I read and saw your comment somewhere from above in here and I tried and it works fine. I did with everything but I did reset warnings and something else.

Just received my iPad 3 today. Nice packaging, perfect condition, charger included. I wish it came with an original Apple charger so it would charge faster, but this one seems to work OK. Thank you so much for your help! I tried everything and is keeps asking my for my login in and once i do that it waits a bit and asks me again. I have a problem. Can you solve it, please? I tried resetting my phone and after that it will start working but later like few days it will stop.

Please is there any other solution? Or should I update my iOS because I use version My guess is that there is some network configuration issue that pops up again and again, blocking access to the iTunes store. Perhaps it happens after connecting to a certain WiFi hotspot? It may very well be a defect in iOS I upgraded both my iPhone and iPad to iOS It is much faster. I recommend upgrading.

Wi-Fi Internet Access

One more thing to try — switch to Google DNS. Change the DNS to 8. Try later. It seems almost like a phishing attempt. Can you tell me which product you used and what you did to raise this error message? Pls help! I just checked the status page and it show the sp store as being down for some users, so that was helpful. It seems as though Apple just had a massive outage. This article got a record amount of page views. This is not unusual.

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  • How to Fix “Cannot Connect to iTunes Store”.

Being close to Thanksgiving, a lot of people are home and hammering away on the Internet. Tips When you restore your iOS device using iTunes, the device will be restored to its original state and all of your files, settings and apps are removed. Back up your files and settings to iCloud or iTunes before performing the restoration, if possible. You can download and reinstall all apps you purchased from iTunes or the App Store after the restore. Warnings You will need to reconfigure all accounts on your device after the restoration process.

Information in these steps applies to iTunes, version 11 and devices running iOS 7. Instructions may vary slightly or significantly for other versions of iOS or iTunes. References Apple: